Cookie Policy

Effective Date: 27 September 2025

Lifecycle Telehealth BV ("we," "us," or "our") uses cookies and similar technologies to improve your experience on our website and telehealth platform. This Cookie Policy explains what cookies are, how we use them, and your choices.

I. What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website. They help us recognize your device, store preferences, and improve functionality.

We also use related technologies such as pixels, tags, local storage, and scripts that serve similar purposes.

II. Types of Cookies We Use

Strictly Necessary Cookies

Essential for site operation (e.g., login, security, appointment booking).
Cannot be disabled.

Performance & Analytics Cookies

Collect information about how visitors use our site (e.g., pages visited, errors encountered).
Help us improve the platform’s performance.

Functional Cookies

Remember your preferences (e.g., language, location).
Enhance your user experience.

Advertising & Marketing Cookies

Track browsing habits to deliver relevant ads and communications.
May be set by us or third-party partners.
Only active with your consent.

III. Third-Party Cookies

We may allow approved service providers (e.g., analytics, payment processors, marketing partners) to place cookies on your device when you use our Services. These providers may collect information about your online activities across different websites.

IV. Legal Basis for Cookies

For essential cookies, the legal basis is our legitimate interest in providing secure, functional Services.
For non-essential cookies (analytics, marketing), the legal basis is your consent under GDPR/UK GDPR.

V. Managing Cookies

You can control cookies in several ways:

Cookie banner/consent tool: Adjust preferences when you first visit our site.
Browser settings: Block or delete cookies through your browser’s settings.
Opt-out links: Some third-party providers offer opt-outs (e.g., Google Analytics).

Please note: disabling cookies may impact the functionality of our Services.

VI. Retention

Session cookies – deleted when you close your browser.
Persistent cookies – remain until they expire or you delete them.
We retain cookies only as long as necessary for their purpose.

VII. Changes to This Policy

We may update this Cookie Policy from time to time. When updated, we will revise the Effective Date above and post the new version on our website.

VIII. Contact

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

📧 Email: lifecycle@consultant.com